Run returns across every marketplace and your own store from one platform — with a beautiful, branded portal for the customers you've worked hard to win.
Complete visibility
Get the complete picture with one source of truth for returns
Unified reporting across every channel and your own store — returns reasons, exchanges, carriers and retained revenue in one place. Make business decisions backed by the full picture, not four disconnected portals.
Unlock growth
Scale with confidence using a unified operational process
Add new marketplaces without adding new processes. Streamline your operations with a consistent workflow to refund and resolve customer queries — wherever the order came from.
Delight customers
The same best-in-class experience, wherever they bought.
Give marketplace and DTC shoppers the same fast, branded, self-serve returns and exchange journey. Including order lookup, paperless labels, home collection and more — everywhere you sell."
“At Last let us consolidate four separate marketplace returns portals into one — and cut our customer service enquiries by over 30%. It would be an absolute nightmare if we no longer used them.”
Hannah Turner, Head of Customer Support, Linzi
See how Linzi unified returns across four marketplaces
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