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Book a demo
Retain revenue
Don't refund
flex
make every return an opportunity
Transform your returns portal into a beautiful, high converting store front. Start retaining revenue and generating new sales.
Book a demo
Works with leading ecommerce platforms
Overview
make returns your new sales channel
& customer retention tool
Add a commerce journey to your returns portal
We'll present recommended products and relevant shopping opportunities to your customers when they return.
Drive respend and retention with balance
Offer customers balance that they can respend with you immediately after returning.
Generate new sales
Each return or status update is an opportunity to generate a new sale for your business that you otherwise wouldn't have captured.
Returns & refunds impact profitability and more
Problem
Lost revenue
Every return is a money sent back to customers as refunds.
Problem
Customer attrition
Returns can equal lost customers and sales that you worked hard to win.
Problem
Opportunity cost
This is a missing gap your post-purchase journey to increase sales.
Flex helps you fix that...
Benefit
Improve cashflow & Profit
Everytime a customer chooses balance, you save the sale — and don't need to send a refund
Benefit
Keep customers coming back
Retain your customers and promote loyalty with shoppers who can respend across your whole product catalogue.
Benefit
Increase total sales
Turn your returns portal into a totally new sales channel that can benefit from upselling and cross-selling based on recommendations.
How it works
Start Converting customers at every level
with easy setup & go live
Flex works with major commerce platforms and can be quickly configured to convert your returning customers.
Connect your ecommerce platform
Sync your products with one of our prebuilt integrations including Woocommerce, Shopify Magento, Bigcommerce.
Configure your incentives
Offer incentives to attract your customers to shop with you again and increase conversion.
Orders synced and inventory updated.
As soon as a customer places an order we sent it straight to your commerce system and update your stock levels.
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